Last Updated: [Insert Date]
Welcome to Home Accessories Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website home-promos.com and all purchases made through it. By accessing our site and making purchases, you agree to be bound by these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website and services are available to individuals aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and product descriptions, is our property or the property of our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Conduct
You agree to use our website lawfully and not to:
- Use the site for any fraudulent or unlawful purpose
- Interfere with or disrupt the site’s operation
- Attempt to gain unauthorized access to our systems
- Use any automated means to access or scrape site content
2. Product Information and Purchases
2.1 Product Descriptions
We strive to accurately display our home accessories, furnishings, and decor items. However, we cannot guarantee that product colors, textures, or dimensions shown on your screen will exactly match the physical items. Product availability is subject to change without notice.
2.2 Product Categories
Our offerings include but are not limited to:
- Furniture (Children’s, Bathroom, Kitchen & Barstools)
- Home Accessories (Decorative, Storage, Cushions)
- Kitchenware (Cookware, Cutlery, Food Preparation)
- Window Treatments (Curtains, Poles & Accessories)
- Decorative Items (Candles & Diffusers, Doormats)
2.3 Order Acceptance
Your order represents an offer to purchase which we may accept or decline at our discretion. We reserve the right to limit quantities or refuse service to anyone.
3. Payment Terms
3.1 Accepted Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.2 Pricing and Charges
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.
3.3 Payment Authorization
By providing payment information, you represent that you are authorized to use the payment method. We may verify your payment method before processing your order.
4. Shipping and Delivery
4.1 Order Processing
Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.
4.2 Shipping Methods
We offer two shipping options:
Standard Shipping (£12.95):
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after dispatch
- Includes tracking and insurance
Free Shipping (Orders over £50):
- Carrier: EMS
- Delivery time: 15-25 business days after dispatch
- Includes basic tracking
4.3 Delivery Areas
We ship worldwide except to certain Asian countries and remote locations. Delivery times are estimates and may vary depending on destination and customs processing.
4.4 Delivery Issues
You must inspect delivered items immediately. Report any damage or shortages within 48 hours of delivery to [email protected] with photos of the issue.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items, provided they are unused and in original packaging with all tags attached. Proof of purchase is required.
5.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Bathroom Furniture
- Cutlery
- Dinner Plates & Bowls
- Food Preparation items
Exceptions are made for damaged or defective items.
5.3 Return Process
- Contact us within 15 days at [email protected] with your order number
- We’ll email you a Return Merchandise Authorization (RMA) number
- Package items securely using original packaging
- Ship to: Home Accessories Store Returns, 81 Friars’ St, Inverness GB IV5H 3CZ
5.4 Refund Processing
Refunds are issued to your original payment method within 5-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.
6. Limitations of Liability
To the fullest extent permitted by law, our liability for any claim related to your use of our website or products is limited to the purchase price of the product in question. We are not liable for:
- Indirect, incidental, or consequential damages
- Products modified or used contrary to instructions
- Delays or failures due to events beyond our control
7. Privacy and Data Protection
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
8. Governing Law
These Terms and Conditions are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
9. Changes to Terms
We reserve the right to modify these terms at any time. The updated version will be posted on our website with a new “Last Updated” date.
10. Contact Information
For questions about these Terms and Conditions, please contact:
Home Accessories Store81 Friars’ St, Inverness GB IV5H 3CZ
Email: [email protected]
